hospitality staffing · Christchurch · 2024
Little John and Co
Festival crews booked by group chat, on a whiteboard, at 6am.
- brand
- website
- systems
the problem
Bar staff, front of house and festival crew placed across Christchurch and Canterbury, all of it run out of a phone. Shifts went out by text, availability came back in three different chats, and every roster change meant messaging thirty people one at a time. Clients ringing on a Friday for Saturday cover had to be told the office would confirm on Monday.
what we did
A wordmark and site that says plainly who they staff and how fast, split so the two audiences never collide — venues hire on one side, workers apply on the other. Behind it, a roster tool where a shift is built once and lands live on every phone at the same moment, with staff profiles that print to a PDF a venue can be sent without a scramble.
“The roster updates itself now. Saturday morning is quiet for the first time.”
— the Little John and Co office
timeline
- 9 weeks
plan
- The works
